Privacy Policy

1. Information We Collect

When you submit an inquiry through our website, we collect the following information:

• Full name
• Email address
• Company name (if provided)
• Country
• Phone number and WhatsApp number (if provided)
• Product interest and inquiry details
• IP address (automatically collected for security purposes)

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry within 24 hours
• Send you relevant product information and quotes
• Improve our products and services based on your feedback
• Communicate with you about orders and deliveries

3. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is transmitted securely and stored on protected servers.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser preferences.

5. Third-Party Services

We may use third-party services for email delivery, analytics, and other functions. These services have their own privacy policies, and we encourage you to review them. We do not sell or share your personal information with third parties for marketing purposes.

6. Your Rights

Under GDPR and similar regulations, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

To exercise any of these rights, please contact us at sales@sinokartboat.com.

7. Email Marketing & Lead Magnets

When you download a free resource (PDF guide, Excel template, calculator, or checklist) from our /resources page, we collect the following information to deliver your download and send related industry insights:

• Full name
• Business email address (free providers like gmail / yahoo / outlook are rejected; we require a business email)
• Company name (optional)
• Country / region (optional)
• Business type (dealer / rental operator / resort / theme park / other)
• UTM tracking parameters (source / medium / campaign / content) for attribution

How we use this information

• Email you the requested resource immediately
• Send a 30-day nurture sequence (Day 0 / 3 / 7 / 14 / 21 / 30) with relevant guides, case studies, and trends
• Improve our content based on what you engage with

Third-party processors

Email delivery is handled by Resend (resend.com), a SOC 2 / GDPR-compliant email service. Data is stored in our Payload CMS database hosted on Neon PostgreSQL (Frankfurt / Singapore regions). We do not sell or share your email with any third party.

Unsubscribe

Every email we send contains a one-click Unsubscribe link at the bottom. You can also unsubscribe at any time by visiting /api/unsubscribe?email=your@email.com. After unsubscribing, you will not receive further marketing emails from us. Your data will be retained for accounting / legal purposes only.

8. Changes to this Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Last updated: June 2026